HELP?
        Frequently Asked Questions


How do I get a User ID and Password? From the "Welcome to The Oasis Community Association Website", click on the "HOME" menu item that appears at the top under the page Title. This will display the Sign-in page.  In the lower portion of the page you will see "Request a new user account", click on that link and it will take you to the user registration form. Complete the form and submit it as directed. Please read all of the instructions. A site administrator will verify the information, and will send your user I.D. and password to you via E-mail.

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What do I do if I forget my password? From the "Welcome to The Oasis Community Association Website", click on the "HOME" menu item under the page Title.  This will take you to the user Sign-In page.  In the lower or the page you will see Forgotten Password.  Click on it and follow the instructions on the Password Management" page.

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Can I change my password? Yes, First, you must be logged out. If you are already logged in, click the "LOGOUT" menu item at the top right of any page. If the "LOGOUT" does appear, then you are already logged out. Click on "HOME" menu item on the top left of the page.  From the Sign-In page, click on "Change YOur Password", then follow the instructions on the "Password Management" page. 
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How do I update my listing in the Resident Directory? To update your listing, you must first have a User ID and password. (If you do not have an I.D. and Password, see the instructions above on that subject) From the Home page, click the Directory button at the top of the page. This will take you to the Resident Directory. Click the Your Entry button on the left side of the page and it will display your current info. Complete the form and press Save and Return to List.

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Can someone from outside of the community view my phone number and e-mail address? No, a User ID and Password is required to view the Resident Directory.

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Am I required to list my phone number, e-mail address and/or birthday in the directory? For the directory to be useful to the community, it should be as complete as possible. Remember, all listings are protected from outside viewing by the Log-in requirement. However, you may omit any of the information items requested in the Resident Directory listing form. Follow the instructions in the update my listing answer shown above.

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Can I delete my phone number or email addresss in the directory?  For the directory to be useful to others, it should be as complete as possible.  Your email address is required to get information about your account, the webmaster does not make phone calls.  If you do not want your email and/or phone number displayed you can "hide" them from being displayed on the directory.

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Can my spouse and I each have our own individual User I.D. and password? Yes. Any person registered in the Oasis HOA as a resident may ask for and receive a User I.D. and password. Follow the How do I get a User I.D. and Password instructions as stated at the top of this page.

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How do I add my family picture to the Resident Directory? This is quite easy, but you need to follow these directions carefully. First, you need a digital picture in a .jpg format. You can get this from a digital camera or by scanning a conventional picture. Next, you need to resize the picture down to approximately 200 X 200 pixels. This is easily done with most photo editing software. It is important to make the file size no more than about 10k in order to keep our total storage requirements within established limits. After you have done this, simply go to Your Entry as instructed in the above question. There you will see the option to upload a new file. Browse your computer files until you locate the picture that you want to upload. Click on that file and be sure that it shows in the File Name box. Place your family name in the comments box. Click save. If you are unable to follow these instructions and still want your picture in the directory, contact the site administrator by clicking the link at the bottom of the page.

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How do I add other resident's names to the Resident Directory? Open the Your Entry form as instructed in the "How do I update my listing in the Resident Directory?" question above. Look for the "Additional Residents or Contact Info:" box. Fill in the empty boxes with your other resident's first name (and last name if different), then click the Add New Info button. After a moment, the name will appear in the box below the entry boxes. Repeat this process until you have entered all additional resident's names. Then click the Save and return to list button at the bottom of the form.

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Where can I find the Calendar of Events for the Clubhouse? From the Home page, click Events Calendar near the top.  This will display the full calendar.  In addition, a list of the most current events appears in the table under "Frequently Accessed Information" on the Home page.  Go to The Oasis Calendar- Three Easy  Steps to get Started for more detailed information.

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Where can I find information on The Oasis HOA Board of Directors, CC&R's, By-Laws, Rules, Etc.? From the Home page, click on the "Board" at the top of the page. This will take you to the Board of Director's  page. On that page, are displayed Board members' names and contact information.  Under their pictures are links to the comunity's governing documents.  NOTE: At the top of the page is a link to "Board Meetings", where you can access minutes of the Open Board meetings. 

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How do I get on the Visitor Access website? Click HERE for instructions on using TOVAS (The Oasis Visitor Access System).
 

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Can I submit suggestions for the Oasis website? Please do. Use the Contact Site Administrator link at the very bottom of any page. Please remember that not all suggestions can be implemented.

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Can I submit photos for the Oasis website? Photos of your event or things of interest to the community are welcomed.  Click on "Service Requests" from HOME page, then select "Item Submission" and follow the instructions.  (Or click HERE.)

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How do I get a flyer for my club or an event on the Oasis website or the display in the clubhouse lobby? Flyers for an Oasis event are welcomed.
Send us the already prepared flyer. Or if you don’t have a flyer, tell us about your event and include a picture or artwork, if you have something you want to use.  Click on "Service Requests" from HOME page, then select "Item Submission" and follow the instructions.  (Or click HERE.)

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Can I place a Classified Ad on the website? A link to The Oasis Classifieds is at the top of the Home page. Then click on Submit and it will take you to the New Ad page. Select the Category for your ad and type in a title. Go to the next section and type in your ad. Be sure to include your phone number and email address. Click on the little arrow and a drop down menu appears where you can change fonts, size and add color to make your ad more appealing. Click on the calendar icon and select the time you want the ad to run. Finally, page down and click on Save. The program will send an email to the editor, who will approve your ad and you are in business. Pictures can also be used, but they must be submitted separately via email to be edited prior to being displayed. Send an email to webmaster@oasiscommunityhoa.com if you have questions or have a problem.  If you want to attach a picture to your ad, email the picture to webmaster@oasiscommunityhoa.com.  

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What is the best way to print information from the Oasis website? Click the printer friendly link in the top right corner of the page and then print as you normally would. Note: Information on this site that is password protected should be considered confidential and may not be shared with anyone outside of the Oasis community. It is every resident's obligation to keep it that way.

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Is information about the Menifee area available from this website? Yes. From the Home page, click the Area News button on the left. There are additional links such as City of Menifee, Kay Ceniceros Senior Center, Local News and more.

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What is the best screen resolution to use in viewing this site? The minimum resolution that gives acceptable viewing is 800 X 600. A screen resolution of 1024 X 768 or higher is even better. To adjust your screen resolution, follow the instructions provided in your Windows OS help menu.

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What if I can't find the answer to my question in the FAQ's page? Simple, just click on the Contact Site Administrator link at the bottom of any page. This will bring up a form that you can use to submit your question.

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Any time you want to come back to the home page click on the Oasis logo in the upper left hand corner of any page.
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  Send all items for the Website or the Lobby Display by clicking Here
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The Oasis is a 55+ adult community of 1158 homes, governed by The Oasis Community Homeowners Association and located in Menifee, California. This is our official website.

Residents can delve even deeper into the community's web pages, its news, activities and social/recreational functions. Remember, many of the pages or features of this site require a user name and password and are not available to non- residents. If you are a resident and need a user name and password, easy, just follow the instructions on any log in page.  You may have already received one by email.

Click on the MENU link at the top of the page entitled "HOME", and it will take you to the home page. The "white" text in the "black" bar at the top of the page contains the page "Title".  Some pages will have menu items in this area, those items are Table of Contents for page sections on the page you are viewing.  Below the Title bar are "site" menu items.  These are the same on every page.  If you move your cursor over them, a drop down of additional menu items may appear.  Below the site menu items in the body of the page, there may appear other menu items.  These are tailored to the page you are viewing and will take you to a different page.  They are similar to the site menu items, except they will change from page to page.

You may also click on any link (usually blue and underlined and your cursor turns from an arrow into a pointing finger in most computer systems) within a page to go to that location.  Just remember, LINKS are the way you go somewhere else on the website.
CLICK, EXPLORE, ENJOY AND LEARN!
 

If you are having problems with this site or to report something that doesn't work, send an email to webmaster@oasiscommunityhoa.com
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Adding Images, Documents, Editing Page Areas
Quick Tips for adding or changing information on the website if you have permission to edit a page.
Please keep files as small as possible for quicker viewing.

Photographs
  • To go to the submit page for JPG files of photographs or Flyers, click SUBMIT IMAGE
  • PICASA WEB ALBUMS CAN BE USED FOR PICTURES AND GRAPHICS. CONTACT WEB STAFF FOR INSTRUCTIONS

Documents
  • Upload a Document File Click  UPLOAD DOCUMENT
  • We recommend posting documents in PDF format. If you cannot save directly to PDF format, post the file in its native format, and contact the Service Admin. We can assist with conversion to PDF.
Editing Help Documents

Page Area Editor help documents for page managers
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If you get an "unknown page", please send the info to the Webmaster@oasiscommunityhoa.com.  Be sure to state where the link was located.

Use of this site constitutes agreement and acceptance of our guideline and policies. Please click here to read. All material on this site belong to The Oasis Community Association or its management company and may not be used for any other purpose, without written consent of the Board of Directors.


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