Contact
 

Please use the links below to contact the various Nord Support specialists,Or click here to send us a question.

Sign Up Form

To enter your billing info and get started, click here

Nord Regional Customer Support Contacts

Use the following links for general web site support from your assigned service representative:
NE (northeast) Region
MW (midwest) Region
SE (southeast) Region
MA (midatlantic) Region
MS (midsouth) Region
West Region

Implementation and Training Support

Use the Implementation and Training Support request form if you have recently signed up with us and are still going through your initial Implementation and Training activities. Or, if you are an established customer with a new Site Administrator that needs training, or perhaps an existing Site Admin that needs training on a feature you didn't start using right away.

Technical Support

Use the Technical Support request form if you are an established customer with a technically-oriented question, or if you are reporting an actual error message generated by the system.

If your technical support request is specifically related to the percieved non-delivery of an email sent using the Nord tools, please submit our Proof of Delivery form.

Referral Credit

If a new client signs up because of your referral, you are entitled to a small service credit!  Click here to access the form to submit this info.

Enhancement Request

Use the Enhancement Request form if you have an idea for something that you would like to see added to the system or something you would like to see improved or changed.

Billing Question

Use the Billing Question form if you have questions about your invoice(s) or payments.
If you're experiencing a website outage or other service emergency and need to reach us by telephone, please contact Carl Nordhielm at 678-485-7994 or Joe Driscoll at 360-536-2247.


 
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